Havoc Shield Blog

Managed IT & Remote Help Desk Services Powered by Havoc Shield

Written by Daiva Butkunas | Aug 13, 2024 5:49:49 PM

Havoc Shield now offers Managed IT & Remote Help Desk services alongside our best in class cybersecurity services.

Why Managed IT? Instead of hiring costly full time IT resources, let the experts at Havoc Shield support you with your IT management and help desk needs. With Havoc Shield, your business can move towards greater success, as we specialize in streamlining your IT infrastructure which saves you and your business money and reduces the time & effort that’s required to stay on top of core business operations.  

 

Have questions or want to learn more? Schedule a quick Q&A meeting with our team here

 

Why bundle Managed IT services with Cybersecurity? 

Many contracted IT providers do not specialize in a comprehensive cybersecurity program, leaving businesses susceptible to cybercriminals, and even worse a data breach event. Traditional  IT MSP’s primary focus should be the preservation and protection of sensitive data, particularly in the case of a data breach, but this is often not the case.

Havoc Shield’s Managed IT services gain incredible synergy with our Managed Cybersecurity services. In other words, our onboarding, rollout, ongoing maintenance and continued monitoring of your IT and cybersecurity programs in tandem, allows for more seamless and secure IT security operations. From helping with user account creation or administration, setting up devices and licenses, and keeping everything maintained, we will be able to keep your employees secure and productive.

Why did Havoc Shield expand services outside of Cybersecurity & Compliance? 

In order to deliver expanded support and significant cost savings for our customers, we rolled out Managed IT & Remote Help Desk alongside our best in class cybersecurity services to better serve our customer’s needs. As your pace of digital transformation accelerates, your IT infrastructure will grow in both breadth and complexity.  Managed IT services not only simplifies its upkeep but also makes it easier to install and gain from the latest technologies. 

Managed IT Scope 

IT Consulting and Strategic Planning

We’ll help you develop IT strategies, evaluate new technologies, and plan for future growth and expansion. 

Remote IT Help Desk Services

Let us solve your IT malfunctions & troubleshooting needs quickly so your team can get back to work.  The IT experts at Havoc Shield will quickly troubleshoot and solve IT issues to minimize business disruptions. 

Asset Management & Device Provisioning 

We’ll handle all aspects of device provisioning & device retrieval for your employees. We'll work with new hires to ensure all necessary software and management tools are installed. We’ll also track asset lifecycles & depreciation values so you can maximize your tax savings. 

Seamless Employee Onboarding & User Account Management

We’ll configure the standard catalog of your applications & relevant company systems, and we’ll also ensure Havoc Shield’s security agents are remotely installed on your new hire’s devices. One less thing for your team and new hires to do. 

Secure Employee offboarding

Seamless & secure transition for offboarded employees. With Managed IT, we’ll handle centralized account suspensions / deletions, license revocation, device return, and scheduling. 

Backup and Data Recovery

Regular, scheduled cloud-based and computer hard drive backups stored securely offsite in encrypted format.

SaaS Management

Havoc Shield will undertake a migration to merge all currently individually-purchased software licenses and SaaS subscriptions under centralized company accounts then managed by Havoc Shield. 

Other IT Needs? Let us know what’s on your mind when it comes to IT needs,  and we’ll determine if that’s something we can handle for you. 

 

Have questions or want to learn more? Schedule a quick Q&A meeting with our team here